Technology Solutions winter break schedule

As we look forward to the winter break, please be aware of Technology Solutions’ modified support schedule Dec. 24-Jan. 4.

Support Availability

• Dec. 13-23:
  • Service Desk available via phone, email and Help Center weekdays, 9 a.m.-5 p.m.
  • Technical Helpdesk available for virtual appointments weekdays, 9 a.m.-5 p.m.
• Dec. 24-27: Closed
• Dec. 28-31:
  • Service Desk available via email and Help Center only, 9 a.m.-5 p.m.
  • Technical Helpdesk available for virtual appointments weekdays, 9 a.m.-5 p.m.
• Jan 3: Closed
• Jan. 4:
  • Service Desk available via email and Help Center only, 9 a.m.-5 p.m.
  • Technical Helpdesk available for virtual appointments weekdays, 9 a.m.-5 p.m.
• Jan. 5-7:
  • Service Desk available via phone, email, and Help Center, 9 a.m.-5 p.m.
  • Technical Helpdesk available for virtual appointments, 9 a.m.-5 p.m.

Technical Helpdesk appointments can be scheduled at go.uic.edu/it-helpdesk.

Normal hours of operation will resume on Monday, Jan. 10, 2022.

Self-Help Support
Please visit the UIC Help Center to ask an IT question, report an IT problem or search the Knowledge Base for answers to frequently asked questions.