Technology Solutions Spring 2021 operations
We hope your semester is off to a great start! While most Technology Solutions services remain available and supported during this time, there are a few exceptions. Walk-in and in-person support are not available pending further notice. Phone, email, and virtual support remains available.
Tech Support is available Monday through Friday 9 a.m. – 5 p.m. for general technology services, such as email, password, VPN, web conferencing and other tech services.
Phone: 312-413-0003, Option 9 for General Support
Learning Technology Support
The LTS support team is available Monday through Friday 7:30 a.m. – 9 p.m. for learning technology services, such as Blackboard, Panopto and other Educational Technologies.
Phone: 312-413-0003, Option 1 for Learning Technologies
If you call for support after-hours, leave a message and a ticket will automatically be created on your behalf. Support staff will follow up with you as quickly as possible during support hours.
Visit the Technology Solutions Operations page to obtain up-to-date tech support information, hours of operation and service availability: accc.uic.edu/support/operations
Self Tech Help
Discover technology answers, articles, guides, best practices and more, available 24/7 at answers.uic.edu.